A guide to change management for modern IT organizations

Change management is a factor that weighs heavily on most IT organizations. Especially when they are contemplating making a significant investment in transforming their IT environment. Have you thought about why change management is so challenging for most organizations?

It is hard to make enhancements when 85% of your resources are focused on keeping the lights on, network running, users from self-destructing, and the bad guys from hacking your environment. All of this with infrastructure that is reaching the end of its life and tools that never lived up to the hype.

Given these circumstances, change would be considered a welcome relief. Except, to get to optimal efficiency, you have to go through the valley of inefficiency and through forests of double work to get there.

You don’t get to take advantage of the relief of perfectly running equipment, streamlined operations, and satisfied users without running the gauntlet of despair.

Here are the 7 major gotchas that we believe contribute to the gauntlet:

So, where does this leave you in terms of recommendations?

IT is also expected to help the organization figure out how to leverage technology and all the data to be more efficient and competitive. This means you need to shift the bulk of your resources from maintaining the environment to providing impactful business services.

That starts with a really good IT services model to enable and benefit from such transformations.

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